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Our Team

Experienced wireless leadership. Independent client advocacy.

Objective wireless guidance centered on the organization’s needs, supported by industry experience, operational discipline and bilingual client service.

The people behind the work

Direct access. Clear accountability.

Every engagement is led by an assigned Decoded Wireless consultant, with founder oversight and a clear chain of accountability.

Cedrick Scott

Founder & Principal Consultant

Cedrick founded Decoded Wireless after firsthand experience across wireless sales, management, and leadership development. He leads the firm’s advisory methodology and remains directly accountable for analysis, recommendations, and client outcomes.

Jennifer Hernandez

Senior Lead Consultant

Jennifer supports client discovery, analysis, communication, and delivery across Decoded Wireless engagements. She helps ensure clients can work through complex wireless decisions with clear, accessible guidance in English or Spanish.

Bilingual client support: English & Spanish
Founder perspective

From wireless operations to independent advocacy.

Before establishing Decoded Wireless, founder Cedrick Scott worked in wireless sales and retail leadership, managing teams across four locations and helping colleagues develop their skills. That experience shaped a practical perspective on carrier accounts, changing device needs, and the operational work that happens after a service is activated.

Carrier representatives can help businesses buy services and resolve issues. But organizations also need someone who can examine the entire environment from their side: which lines exist, who owns each device, what the invoices say, and who can authorize changes. Decoded was built to make that independent perspective accessible to growing companies.

Wireless sales and retail leadershipDirect industry experience informing carrier-neutral evaluations.
Multi-location team managementExperience coordinating people, processes, and accountability across four retail locations.
Clear ownership from assessment onwardAn assessment-first methodology with written findings and client-approved next steps.

Leadership experience describes the founder's prior career, not client projects or guaranteed results from Decoded Wireless.

Explore the advisory methodology →
The principles behind our work

How we operate, plainly stated.

01 / Principle

Independent judgment

No carrier affiliation, commission, or quota shapes the recommendation.

02 / Principle

Transparent recommendations

Every recommendation is accompanied by clear rationale the organization can evaluate.

03 / Principle

Operational discipline

A repeatable methodology that holds across teams, locations, and time.

04 / Principle

Long-term accountability

Oversight does not end at implementation. It continues for as long as the engagement does.

05 / Principle

Client-first representation

Decoded Wireless represents the organization, not the vendor.

Texas-owned · Nationally available

Rooted in Texas. Available nationwide.

Decoded Wireless serves organizations nationwide, including Alaska and Hawaii. Remote advisory, account review, carrier coordination, reporting, and ongoing management are available across all 50 states, with on-site support available by arrangement.

The next step

Speak with the team behind the recommendations.

Tell us about your wireless environment, current challenges and the decision ahead. We will confirm the appropriate paid review or assessment before any implementation or Managed Wireless engagement.

There is no charge for the discovery call. Reviews, assessments, implementation and Managed Wireless are separately scoped paid engagements.